1.    Legal basis/purpose

• This document represents the terms and conditions of use of the website “dental.unimedi.ge”;

• This is a mutually binding legal document, which is formed between, on the one hand, “Unimedi” LLC (business registration number 404901834) and, on the other hand, the Customer;

• The Terms and Conditions of Use of the Website, including any amendments thereto, together with other regulations of the Company, constitute a single document and should be considered as an integral part of the agreement concluded with the User.

• At the time of final purchase of the product, the customer agrees and acknowledges these terms and conditions, privacy policy, return policy, and also agrees to be subject to the relevant legal force.

2.    Definition of terms used

• The terms used in this document have the following meanings:

• “dental.unimedi.ge” (hereinafter referred to as „our“, „we“, „company”, „website“) – established in accordance with the legislation of Georgia, name – „Unimedi LLC“, identification code – 404901834, registered – Georgia, Tbilisi, Didube district, Sh. Gogidze st., N 1

• User – a legal entity or a natural person over the age of 18 (with legal capacity) who wishes to purchase products posted on the website;

• User consent – the expressed consent of the user to familiarize himself with this document and to process his personal data;

• Third party – a natural person, legal entity or public institution, other than the data subject, the personal data protection service, the person responsible for processing, the person authorized to process, the special representative and the person authorized to process the data under the direct instruction of the person responsible for processing or the person authorized to process;

• Direct marketing – the direct and immediate provision of information to a data subject by telephone, mail, e-mail or other electronic means for the purpose of forming, maintaining, realizing and/or supporting interest in a natural person and/or legal entity, goods, ideas, services, work and/or initiatives, as well as image and social topics.

3.    User information

• By reading and agreeing to this document, the User confirms and warrants that:
  • All information provided by him/her is complete and correct (presumed);
  • is a person who has reached the age of 18, is of legal age and has legal capacity;
  • Does not use personally identifiable information of another person, as well as intentionally misleading data;
  • Will not violate the rights of another person by engaging in unlawful or harmful actions;
  • Will not use any device/program whose purpose is to obtain information from the website and/or interfere with its normal functioning;
  • Will protect the intellectual rights of the Company, will not carry out unauthorized use, processing and publication of information/data on the website: logo, pictogram, image, graphic, patent, image, trademark, design and any other type of intellectual property, without the prior written consent of the Company.

4.    Placing an order and purchasing products

• To purchase the desired product, the user must perform the following actions:
  • The user selects the desired product and clicks the “Add to Cart” button. It is possible to add several or different products of the same type to the virtual cart;
  • After selecting the desired product(s), the user selects the “View Cart” button to once again confirm the correctness of the selected products;
  • After final adjustments, the user selects the “Place Order” button;
  • The next step in placing an order is to enter information about the customer in the appropriate fields. The customer can place an order in two ways: “Individual” or “Organization”;
  • The user is required to familiarize himself with the attached documentation: “Terms and Conditions’, “Privacy Policy” and “Consent to the Processing of Personal Data”;
  • By clicking the “Place Order” button, the user will place an order, which will be confirmed by SMS upon receipt of the order. Confirmatory SMS If not received, the order will not be considered placed.

• The Company reserves the right to refuse or cancel a customer's order in case of suspicion of fraud, incorrect/incomplete data, or unauthorized/illegal transactions.

• The Company reserves the right to unilaterally, without agreement with the Customer, set/change the minimum/maximum limit of the order value, which does not require the Customer's consent and/or the execution of additional documentation.

• After the consumer pays for the product, ownership of the purchased item is fully transferred to the consumer.

5.    Delivery terms and conditions

• For the purpose of providing courier services, the Company will process the personal confidential information known to it about the User, in particular, the User's name, surname, address and telephone number, if possible, itself and ensure the delivery of the products, or transfer it to the person/company providing the courier service.

• The company's liability ends upon transfer of the products to the courier company. The risk of loss or damage to the products is fully transferred to the courier company.

• Orders are processed on business days, on the day the order is received.

• Delivery time depends on product availability and delivery address.

• Standard delivery takes 5-7 (five-seven) business days.

• Delivery is carried out by courier service or through an agreed transport company.

6.    Receiving service

• According to the rules stipulated by the legislation of Georgia, the consumer is obliged to receive the service on time and not intentionally delay/impede the receipt of the service;

• Orders placed by the user on the website before 7:00 PM will be reflected on the same day, while orders placed after 7:00 PM will be reflected on the next business day;

• If a warranty applies to the delivered product, this will be reflected in the invoice or contract confirming the purchase.

7.    Product return policy

• The product can be returned within 14 (fourteen) calendar days of purchase.

• The product to be returned must be:

• In unaltered and unused condition;
• In original packaging;
• Proof of purchase (receipt or invoice) must be attached.
  • If you wish to return, you must contact us by email and/or phone call and provide us with the following information:
• Order number;
• Product name;
• Reason for return (the reason must be of substantial importance and must be provided for by Georgian legislation).

7.4 If the product is found to be damaged or has a manufacturing defect upon receipt, it will be replaced by the company. This must be confirmed by relevant photo/video/audio or other supporting data:

• Upon discovery of a damaged and/or defective product, the customer must immediately, but no later than 24 hours after receipt of the product, notify the company by email at "“info@unimedi.ge”;
• The Company will replace the damaged and/or defective product at the earliest opportunity, but no later than within 3 (three) business days.

8.    Payment method

• Payment will be made through non-cash payments;

• All prices and current liabilities are indicated in GEL;

9.    Disclaimer

• The Company, within its capabilities, ensures the development of appropriate defense mechanisms, however, it is not responsible for unauthorized access to data stored on the platform, damage caused by third parties, or services offered to the user by them;

• The company is not responsible for any damage caused by the user's failure to follow instructions or improper operation.

• The Company is not responsible for the continuous availability of the Website and/or the Service to the User and does not guarantee that the Website will be free from software bugs, viruses and/or any other errors;

• The Company assumes full responsibility for any damage caused by negligence, as well as in cases where the information required for user authorization becomes known to a third party;

• The Company excludes any liability of itself and all its employees in accordance with this document and applicable law in the event of the User's culpable actions;

• Company – In the event of a court finding liability, it is limited to the value of the disputed product.

• The Company disclaims all liability for any damage and/or disruption that may be caused by the participation of third parties – Internet providers, mobile companies and/or other disruptive service providers.

10.  Restrictions on using the website

• The information on the website may be changed or removed without prior notice. The company will not provide the user with any service that it believes is contrary to applicable law.
• The user is prohibited from using the website for illegal purposes, including unauthorized access to the website's systems, improper use of information on the website, or any other action that may directly or indirectly harm the Company's legally protected interests.

11.  Marketing

• Based on the interests of the user, through direct marketing, for the purpose of providing advertising materials, interesting offers, discounts, product delivery, services and improving the quality of service, the company, with the user's consent, uses his/her personal information, namely: name and e-mail address/phone number.

12.  Intellectual rights

• Any use of the Company's trademark in any form without the Company's prior written consent is strictly prohibited. The User may not use the Company's trademark, graphic images posted on the Website in connection with any product or service that may cause confusion. The User may not use them in a manner that disparages or discredits the Company's reputation. In the event of such a violation, the Company reserves the right to seek legal remedies. The User shall be liable for any material and non-material damage caused to the Company, which may include the Company's costs of eliminating such damage, including attorney's fees and court costs.

• No copyright is transferred to the consumer by purchasing products on the website.

• The Company respects the copyrights of others and encourages its users to protect the Company's copyrights.

13.  Third party

• The Company disclaims all liability for other websites that may be linked to the Company's website. The content, terms and conditions, and privacy policies of other websites may differ from this Policy. Accordingly, the Company encourages users to also familiarize themselves with the terms of use and privacy policies of the websites linked to the Company's website.

14.  Dispute Resolution Rule

• These Terms and Conditions shall be governed and construed in accordance with the applicable laws of Georgia.

• The parties agree that in the event of a dispute, they will attempt to resolve the dispute through negotiations. If negotiations are unsuccessful, the parties are entitled to apply to the Tbilisi City Court.

• The invalidity of any part of these Terms and Conditions shall not invalidate any other part.

15.  Additional information

• Changes and additions may be made to this document. In the event of changes or additions, the user will receive a personal notification or will be published on the website.

Any If you have any questions, please contact us: info@unimedi.ge ;
032 2 96 92 15